Tagcash Global LLP
Last Updated: 22 September, 2025
These Terms of Use ("Terms") constitute a binding agreement between you ("User", "You") and Tagcash Global LLP. (“Tagcash Global,” “Company,” “we,” “our,” or “us”). Tagcash Global LLP operates a digital platform that enables users to engage with businesses within our merchant network (“Brands”). Through the Platform, Users earn refunds, rewards, or other promotional benefits by creating and sharing content that promotes these Brands, thereby contributing to a model of customer-driven marketing.
By accessing, browsing, or using the Platform in any manner — including by clicking to accept or agree to these Terms when such option is presented — you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must refrain from using the Platform immediately.
Performance-Based Refunds. Tagcash Global rewards users with engagement-based or performance-based refunds (“Refunds”) for creating and posting promotional content related to the Brands with which they have transacted.
Merchant-Determined Amounts. The value of any refund is determined exclusively by the relevant Brand or merchant partner, and may be subject to a maximum cap at the sole discretion of the Brand. Refund amounts may vary for each user, post, or order.
Approval Requirement. Refunds are eligible only for posts that are expressly reviewed and approved by the Brand. Posts not approved by the Brand are not eligible for any Refund.
Disclaimer of Liability. The obligation to pay refunds rests solely with the Brand that has offered such a Refund. Tagcash Global LLP shall not be legally liable in the event a Brand fails to disburse or honour the refund amount promised to the user.
Enforcement Rights. While Tagcash Global LLP is not liable to users for any non-payment by a Brand, the Company reserves the right to pursue appropriate legal or contractual remedies against any brand or merchant partner that defaults on a refund after approving a qualifying post and deriving benefit from it.
Refund Processing. Refunds or cashback on a user's bill will be processed only after the relevant post's performance, engagement, and authenticity has been verified by Tagcash Global and/or the Brand. Typically, processing occurs within five (5) to six (6) days from the date of posting; Refunds may be withheld, delayed, or permanently denied if the user is found to have engaged in fraudulent or deceptive practices, including but not limited to: submitting falsified or duplicate bills, posting content materially different from what was approved, deletion of post before engagement verification, manipulating engagement metrics, or otherwise attempting to misuse the Platform. Tagcash Global LLP retains the sole and absolute discretion to determine whether a refund will be processed in any particular case, and such determination shall be final and binding on the user.
3.1 Account Creation. To access or use the Platform, you may be required to register and establish a personal account with Tagcash Global LLP (“Account”). In doing so, you may be asked to provide certain registration details and, where applicable, authorize Tagcash Global to access publicly available information from your linked social media accounts for the purpose of verification, integration, or service functionality.
3.2 Accuracy of Information. By creating an Account, you represent and warrant that all information provided at the time of registration, and at any time thereafter, is truthful, accurate, current, and complete.
3.3 Responsibility for Updates. You agree to promptly update your Account information as necessary to ensure that it remains accurate, current, and complete.
3.4 Account Security. You are solely responsible for safeguarding the confidentiality of your login credentials and for all activity conducted through your Account, whether authorized or unauthorized. You agree to notify Tagcash Global without undue delay if you become aware of any unauthorized access, use, or security breach relating to your Account.
3.5 Right to Suspend or Terminate. Tagcash Global retains the right, at its sole discretion, to suspend, restrict, or permanently terminate your Account and access to the Platform if: (i) any information you provide is found to be false, misleading, incomplete, or outdated; or (ii) you are found to be in breach of these Terms or engaged in misuse of the Services.
4.1 Confidentiality. Tagcash Global LLP respects your privacy and is committed to protecting your personal information. We do not sell, rent, or otherwise share sensitive user information with third parties, except as required by law or as expressly permitted under these Terms.
4.2 Information Shared with Brands and Other Users. In order to facilitate the engagement and refund process, Tagcash Global may share with Brands within its merchant network and other users certain publicly available information from your social media accounts. This includes, but is not limited to, your Instagram handle/ID, follower count, engagement metrics, reach statistics, and other information that is already publicly accessible.
4.3 Use of Information. Such information is shared solely for the purpose of user collaborations or enabling Brands to review, assess, and approve promotional posts or campaigns created by users. Tagcash Global does not disclose private or sensitive information that is not already publicly available without your prior consent, except as required by law.
4.4 Content Usage Rights. For all posts that are approved by a Brand and deemed eligible for a refund, and where the user has received a variable reward or cashback:
(a) License Grant. The user grants Tagcash Global LLP and the approving Brand a non-exclusive, royalty-free, worldwide, transferable, and sub-licensable license to use, reproduce, distribute, display, adapt, modify, and create derivative works of the content, in any media format and through any media channels, for marketing, promotional, advertising, and commercial purposes.
(b) Brand Asset Rights. Such approved content may be treated and utilized as a brand asset by the approving Brand, and the Brand reserves the right to repost, republish, or otherwise incorporate the content into its own promotional materials without further notice or compensation to the user, other than the refund already received.
(c) Moral Rights Waiver. To the fullest extent allowed by law, you agree not to claim rights to object if your approved post is enhanced, adapted, or modified by Tagcash Global or the Brand for genuine promotional use.
By registering for and using the Platform, you expressly consent to receive communications from Tagcash Global LLP regarding offers, promotions, and updates. Such communications may be delivered through SMS, WhatsApp, Email, or Instagram Direct Messages (DMs).
You may opt out of receiving non-essential marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. However, you may still receive essential service-related messages (such as transaction confirmations or account updates).
From time to time, Tagcash Global LLP may invite selected users to take part in special promotional initiatives. These may be run solely by Tagcash Global or in partnership with one or more Brands in our network. Through these programs, eligible users may have the opportunity to earn rewards by sharing content about a Brand's product or service on their social media platforms.
The nature, value, and availability of any reward will be decided entirely by Tagcash Global LLP and/or the participating Brand, and such decisions will be considered final.
Additional rules or conditions may apply to certain promotions, and by choosing to participate you agree to comply with those specific terms as well.
Tagcash Global LLP may display, feature, or integrate your content or public details from your social media accounts within the Platform. Such content and information may be made visible to participating Brands and, in some cases, to other users of the Platform.
By registering for an Account and using the Platform, you give Tagcash Global LLP permission to share your Content and (Public) Social Media Information.
The Platform may contain web links or URL's that lead to websites or resources operated by third parties. These may appear, for example, in advertisements or sponsored content, and are provided solely for the facilitation of operations.
Tagcash Global LLP does not supervise, endorse, or take responsibility for the content, products, services, or information found on any third-party sites. We are not liable for any loss, harm, or damages that may result from your use of such external websites or resources.
If you decide to visit a third-party site through a link on our Platform, you are subject to the terms and policies of that site or link.
9.1 Merchant Discretion. All content submitted by users is subject to review and approval by the relevant merchant partner or brand. The merchant partner retains the sole and absolute discretion to approve or disapprove any post, for reasons including but not limited to content quality, relevance, compliance with Brand guidelines, or any other criteria determined by the merchant partner.
9.2 Refund Eligibility. Refunds or rewards will be processed only for posts that have been expressly approved by the merchant partner and that meet the qualification requirements, thresholds, or limits established by the merchant partner for the applicable program.
9.3 Variation by Offer. Approval standards and refund eligibility may differ depending on the specific offer, campaign, or limitations set by each merchant partner. Users acknowledge that these requirements may vary and agree to comply with the terms of each individual campaign.
10.1. Upon successful verification of a payment or submission of a bill, the corresponding order shall be reflected in the User's order history soon-after.
10.2. The User shall be required to submit the promotional post for approval within seven (7) days of uploading the bill or making payment to a Merchant partner.
10.3. Tagcash Global or its merchant partner shall, within thirty-six (36) working hours of receipt, either approve or disapprove the submitted post.
10.4. In the event of approval, the User shall make the post and submit the Post URL within four (4) working days of such approval.
10.5. Engagement metrics on the approved post shall be verified by Tagcash Global or its merchant partner after a period of five (5) days from the date of posting. Refunds, if any, shall be processed strictly in accordance with the performance of the post and as per applicable policies and rates predefined.
By accessing or using the Services of Tagcash Global LLP (“Tagcash Global”), each User expressly undertakes to comply with the following obligations. Breach of any of these obligations shall constitute a material violation of the Terms and may result in suspension, termination of access, and/or legal action.
11.1 Adherence to Brand Guidelines The User shall comply with all brand guidelines, quality requirements, and content specifications prescribed by Tagcash Global or its merchant partners as a condition for becoming eligible to receive refunds or rewards.
11.2 Compliance with Laws and Regulations The User shall use the Services in strict accordance with all applicable laws, regulations, and rules. In doing so, the User agrees to respect public order, morality, and the lawful rights and interests of third parties.
11.3 Accuracy and Authenticity of Information The User shall ensure that all information submitted to Tagcash Global—including registration details, bills, receipts, post URLs, and any other related data—is true, complete, accurate, and not misleading in any respect. The User further undertakes not to impersonate any other person, nor to engage in fraudulent or deceptive practices.
11.4 Responsibility for User Content The User assumes sole and exclusive responsibility for all content—whether text, images, audio, video, or other material—uploaded, transmitted, or made available through the Services. By submitting such content, the User represents and warrants that they hold all rights, licenses, consents, and authorizations necessary to lawfully use, display, and distribute the content, and that such content does not infringe upon the rights of any third party.
11.5 Lawfulness of Content The User shall ensure that all content shared through the Services is lawful, decent, and appropriate. In particular, the User shall not post or transmit any content that is defamatory, obscene, offensive, violent, counterfeit, unlawful, or otherwise objectionable, nor any content that infringes intellectual property, proprietary, or personal rights of others, or that could expose Tagcash Global and its Merchant Partners to legal claims, regulatory action, or liability.
11.6 Prohibited Content and Conduct The User shall refrain from publishing or transmitting any material that is false, misleading, promotes or encourages unlawful activity, damages the reputation of Tagcash Global or any third party, or otherwise undermines the integrity or intended purpose of the Services.
11.7 Awareness of Service Limitations The User acknowledges that the Services may be subject to inherent technical limitations, interruptions, or operational constraints. The User assumes full responsibility for their reliance upon, and use of, the Services and agrees that such use is undertaken entirely at their own risk.
11.8 Restricted Use of Services The User shall utilize the Services strictly for personal, non-commercial purposes. The User shall not assign, sublicense, lease, transfer, or otherwise convey any rights or obligations arising under these Terms to any third party without the prior written consent of Tagcash Global.
11.9 Interactions with Third Parties The User shall be solely responsible for all communications, dealings, and interactions conducted with other Users, Merchants, or third parties through the Platform, and must exercise appropriate caution and discretion.
11.10 Cooperation with Tagcash Global The User shall provide Tagcash Global with all information and assistance reasonably required to ensure the proper implementation of these Terms, the resolution of disputes, and the effective operation of the Services.
11.11 Administrative, Tax, and Social Obligations: Accept full and exclusive responsibility for any tax, regulatory, or administrative obligations arising from the use of the Services, including but not limited to compliance with income tax, GST, and other statutory requirements. Tagcash Global cannot be held liable in this case.
11.12 Safeguarding of Credentials: Maintain the confidentiality and security of account login details and prevent any unauthorized access to the Services. Any use of the Services under the User's credentials shall be deemed to be used by the User.
11.13 Good Faith Use of Refunds: Use any refunds, credits, or benefits received through the Services in accordance with the intended purpose of the platform, and not attempt to exploit, game, or manipulate the refund mechanism by fraudulent, duplicate, or artificial means.
11.14 Consequences of Breach: Understand that any breach of the foregoing obligations may, at Tagcash Global's sole discretion, result in suspension or termination of the User's access to the Services, in addition to any legal remedies available.
The User expressly undertakes and covenants not to engage in, authorize, encourage, or permit any of the following conduct, whether directly or indirectly, while accessing or using the Platform or Services of Tagcash Global LLP. Any breach of this Clause shall constitute a material violation of these Terms and may subject the User to immediate suspension, termination of access, forfeiture of benefits, and legal action.
12.1 Unauthorized Access and Cyber Intrusion The User shall not attempt to gain, or facilitate others in gaining unauthorized access to any component of the Platform, including but not limited to servers, databases, networks, APIs, or other computer systems. This includes interference, disruption, or disabling of any such systems.
12.2 Introduction of Harmful Code The User shall not upload, transmit, or distribute any software, code, file, or program designed to disrupt, damage, or impair the operation and security of the Platform, including viruses, worms, Trojan horses, spyware, logic bombs, or other forms of malicious code.
12.3 Cyberattacks and System Disruption The User shall not engage in any cyberattack against the Platform, including but not limited to denial-of-service (DoS), distributed denial-of-service (DDoS), brute-force attacks, or any other method intended to compromise system integrity, performance, or availability.
12.4 Use of Automated Tools The User shall not employ bots, spiders, crawlers, scrapers, or other automated processes to monitor, copy, extract, harvest, or otherwise access any portion of the Platform or its content without the express prior written authorization of Tagcash Global.
12.5 Unauthorized Manual Replication The User shall not manually copy, reproduce, monitor, or extract any material, data, or functionality from the Platform for purposes not expressly authorized under these Terms, except with prior written approval of Tagcash Global.
12.6 Manipulation of Platform Integrity The User shall not employ any device, software, or routine that interferes, or attempts to interfere, with the security, stability, or lawful functioning of the Platform or its Services.
12.7 Fraudulent or Deceptive Practices The User shall not submit or attempt to submit falsified, manipulated, or misleading bills, receipts, post URLs, content, or engagement metrics for the purpose of obtaining refunds, rewards, or any other financial advantage through the Platform.
12.8 Circumvention of Verification Processes The User shall not attempt to bypass, tamper with, or subvert any verification, approval, engagement-tracking, or refund mechanisms employed by Tagcash Global in order to gain unauthorized benefits.
12.9 Misrepresentation and Impersonation The User shall not impersonate or misrepresent themselves as Tagcash Global, its employees, agents, affiliates, representatives, other users, or any third party, including but not limited to by misuse of names, email addresses, login credentials, or other identifying information.
12.10 Prohibited or Unlawful Content The User shall not publish, upload, or disseminate through the Platform any material that is unlawful, defamatory, obscene, offensive, harassing, violent, misleading, counterfeit, infringing upon intellectual property rights, or otherwise damaging to the reputation of Tagcash Global or any third party.
12.11 Exploitation of Minors and Other Users The User shall not engage in any activity that exploits, harms, or attempts to exploit or harm individuals under the age of eighteen (18), or that exposes other Users to unlawful, abusive, or inappropriate content, including solicitation or collection of personally identifiable information from minors.
12.12 Restricting or Harming Other Users The User shall not engage in any behaviour which, in the reasonable judgment of Tagcash Global, restricts interferes with, or diminishes the lawful use and enjoyment of the Platform by other Users, or which exposes Tagcash Global, its affiliates, or Users to potential liability. Additionally, the user must not use the platform in a manner that disable, damages or disrupts the services or functionalities of the platform.
12.13 Commercial Misuse of Services The User shall not use the Platform or its Services for purposes outside the scope of these Terms, including but not limited to resale, redistribution, unauthorized commercialization, or exploitation of refunds, rewards, or promotional benefits.
12.14 Exploitation of the Platform The User shall not engage in any conduct intended to undermine the operational integrity, stability, or purpose of the Platform, or which, in the sole discretion of Tagcash Global, may cause harm to Tagcash Global, its affiliates, Users, or third parties.
12.15 Residual Clause – Non-Enumerated Misconduct Without limiting the generality of the foregoing, the User shall refrain from engaging in any other activity, whether or not specifically listed in this Clause, that compromises the lawful purpose, security, or reputation of Tagcash Global, its Services, or its Users.
13.1 Right to Suspend or Terminate Access: In the event of any violation of these Terms, Tagcash Global reserves the right, in its sole discretion and without prior notice, to suspend, restrict, or permanently terminate the User's access to the Platform or any part thereof.
13.2 Forfeiture of Refunds and Benefits: Any refunds, rewards, credits, or benefits accrued but not yet disbursed at the time of a violation may be automatically forfeited in cases of fraud, misrepresentation, abuse or any violation.
13.3 Indemnification: The User agrees to indemnify, defend, and hold harmless Tagcash Global, its affiliates, officers, directors, employees, representatives, and agents from and against any and all claims, demands, actions, proceedings, liabilities, damages, losses, penalties, fines, costs, and expenses (including, without limitation, reasonable attorney's fees and litigation costs) arising directly or indirectly from:
any breach of these Terms by the User; any misuse, abuse, or unauthorized use of the Services; any content, material, or information submitted, posted, or shared by the User through the Platform; any violation of applicable laws, regulations, or third-party rights by the User; and any fraudulent, negligent, or wilful misconduct of the User.
This obligation shall survive the termination, suspension, or expiration of the User's account or access to the Services.
13.4 Recovery of Losses: Where a User's violation results in financial loss, reputational damage, or exposure to third-party claims for Tagcash Global, the User shall be liable to fully compensate Tagcash Global for such losses.
13.5 Legal Remedies: Tagcash Global expressly reserves the right to pursue all legal and equitable remedies available under law, including but not limited to civil and criminal proceedings, injunctive relief, and claims for damages.
13.6 Reporting to Authorities: In the event of any unlawful activity, including fraud, identity theft, etc. Tagcash Global may report such activity to the appropriate law enforcement, regulatory, or governmental authorities.
13.7 No Waiver: Failure by Tagcash Global to enforce any provision of this Clause at any given time shall not be deemed a waiver of its rights to enforce such provision in the future.
14.1 Standard of Performance Tagcash Global LLP undertakes to deliver the Services with reasonable skill and diligence consistent with industry practice. The User acknowledges that Tagcash Global's obligations constitute a duty of best efforts and facilitation, not a guarantee of any particular commercial outcome, engagement level, or financial return.
14.2 Disclaimer of Responsibility for User Content Tagcash Global LLP directly neither authors, reviews, nor verifies any content generated or shared by Users or third parties through the Services. All responsibility for the lawfulness, accuracy, reliability, and suitability of such content rests exclusively with the User who uploads, submits, or disseminates it.
14.3 Role as a Facilitator Tagcash Global merely provides the technical framework that enables Users to connect with merchant partners and engage in promotional activities. Tagcash Global is not a party to, nor does it participate in, contractual or commercial arrangements entered into directly between Users and partner merchants, and shall not be held liable for any disputes or difficulties arising therefrom.
14.4 No Warranty of Volume Tagcash Global makes no representation or warranty, express or implied, regarding the quantity of business, level of engagement, or financial benefit a user may achieve through the use of the Services.
14.5 Service Availability and Maintenance Tagcash Global endeavours to ensure the regular functioning and accessibility of the Platform. However, Tagcash reserves the right to hold the Services temporarily for maintenance or updates. The Company shall not be liable for interruptions, delays, or technical malfunctions beyond its reasonable control, including those caused by third-party providers, internet failures, or force majeure events.
14.6 No Warranty Against Errors The Services are provided "as is" and "as available." Tagcash Global does not warrant that the Services will be entirely free from errors, defects, interruptions, or security vulnerabilities.
14.7 Fraudulent or Abusive Conduct Tagcash Global expressly disclaims liability for any fraudulent, abusive, or improper use of the Services by Users, including but not limited to submission of false bills, manipulated posts, or artificial engagement. Any such acts shall fall exclusively under the User's responsibility and may give rise to penalties, suspension, or legal action as provided under these Terms.
15.1 Ownership of Rights All intellectual property rights in and to the Platform and the Services, including but not limited to software, source code, algorithms, databases, trade names, trademarks, service marks, logos, designs, text, graphics, audio-visual elements, interfaces, and any other materials created or provided by Tagcash Global LLP (collectively, “Tagcash IP”) are and shall remain the exclusive property of Tagcash Global LLP or its licensors. Nothing in these Terms grants the User any ownership interest in or to the Tagcash IP.
15.2 Limited User License Subject to compliance with these Terms, Tagcash Global LLP grants the User a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes. This license does not permit any reproduction, modification, distribution, display, performance, reverse-engineering, decompilation, or creation of derivative works from the Tagcash IP without prior written consent.
15.3 User Content The User retains ownership of any original content they upload, submit, or share through the Services (“User Content”). By posting or submitting User Content, the User grants Tagcash Global LLP and its Merchant partners (Brands) a worldwide, royalty-free, non-exclusive, sub-licensable, and transferable license to use, host, store, reproduce, modify (for formatting/display), communicate, publish, publicly perform, publicly display, and distribute such content for the purposes of operating, advertising, promoting, and improving the Services.
15.4 Responsibility for User Content The User warrants that they own, or otherwise hold valid rights to, all user content uploaded or shared through the services and that such content does not infringe the intellectual property or other proprietary rights of any third party. The User agrees to indemnify and hold harmless Tagcash Global LLP or its Merchant partners against any claims arising from User Content.
15.5 Reservation of Rights All rights not expressly granted to the User under these Terms are reserved by Tagcash Global LLP. Unauthorized use of any Tagcash IP or User Content in violation of these Terms may result in immediate suspension of access, termination of the User's account, and/or legal action.
16.1 Ownership of Platform Content The User acknowledges that all intellectual property embodied in the Platform—including its content, features, and functionalities—constitutes the exclusive proprietary rights of Tagcash Global LLP, its affiliates, licensors, or authorized third-party providers. This includes, without limitation, software, source and object code, text, images, graphics, trade names, trademarks, service marks, logos, audio-visual works, databases, data compilations, user interfaces, and the overall design, structure, and arrangement thereof.
Except as expressly permitted under these Terms, no license, title, or interest in or to such intellectual property is granted to the User, and all rights not explicitly conferred remain reserved by Tagcash Global LLP.
16.2 Permitted Use Access to the Platform is provided for the User's personal and non-commercial use only. The User shall not reproduce, adapt, distribute, publicly display, transmit, reverse-engineer, or create derivative works from any material on the Platform without prior written consent of Tagcash Global LLP.
16.3 Prohibited Use Any unauthorized reproduction, modification, distribution, or disclosure of Platform content shall result in the immediate termination of the User's access rights and may subject the User to civil and/or criminal liability under applicable laws, including copyright and trademark statutes. No right, title, or interest in the Platform or its content is transferred to the User, except the limited license expressly provided herein.
16.4 Respect for Third-Party Rights Tagcash Global LLP respects the intellectual property rights of others. The Platform may contain user-generated content (“UGC”). Tagcash does not pre-screen or actively monitor such UGC but reserves the right to remove or restrict access to any material alleged to infringe intellectual property rights or otherwise violate these Terms.
16.5 Reporting Copyright Infringement
Any individual or entity claiming that material available on the Platform infringes their copyright must notify Tagcash Global LLP in writing to Zaynmehra@tagcashglobal.com with the subject line "Copyright Notice." Such communication should, at a minimum, contain:
i. physical or digital signature of the rights holder or an authorized representative.
ii. A clear description of the copyrighted work alleged to have been infringed.
iii. Specific details sufficient to locate the allegedly infringing material on the Platform.
iv. The claimant's full name, postal address, telephone number, and email contact.
v. A declaration of good-faith belief that the disputed use is not authorized by the rights holder, its agent, or the law.
vi. A statement, affirmed under penalty of perjury, that the information provided is accurate and that the claimant is legally entitled to act on behalf of the copyright owner.
16.6 Misrepresentation Any person who knowingly submits a false claim of infringement may be held liable for damages, including costs and attorney's fees, incurred by Tagcash Global LLP, the alleged infringer, or any affected party.
16.7 Repeat Infringers Tagcash Global LLP reserves the right, in its sole discretion, to suspend or terminate the accounts of Users who are found to be repeat infringers of intellectual property rights.
Tagcash Global LLP reserves the right, at its sole discretion, to amend, modify, or replace these Terms of Use at any time in order to reflect changes in law, regulatory requirements, business practices, or enhancements to the Services.
Any revisions shall become effective upon being posted on the Platform, unless otherwise stated. The User acknowledges and agrees that continued access to or use of the Platform following the posting of updated Terms constitutes binding acceptance of those changes.
Tagcash Global LLP encourages Users to review the Terms regularly to remain informed of their obligations and rights. If a User does not agree to the amended Terms, their sole remedy is to discontinue use of the Platform and Services.
18.1 General Limitation To the maximum extent permitted by applicable law, Tagcash Global LLP, its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of goodwill, data loss, service interruption, or other intangible losses, arising from or related to the User's use of, or inability to use, the Platform or Services.
18.2 Third-Party Businesses Tagcash Global LLP acts solely as a facilitator, connecting Users with partner merchants, restaurants, and other third-party establishments. The Company is not responsible for the conduct, policies, representations, or services of such third parties. Any disputes, complaints, or claims arising from dealings between the User and a merchant partner are strictly between the User and the relevant third party.
18.3 Quality of Goods and Services Tagcash Global LLP does not warrant or guarantee the quality, safety, suitability, or compliance of any goods, services, food, beverages, or other offerings provided by partner merchants. Responsibility for such goods and services, including any health concerns, foodborne illness, dissatisfaction, or damages, rests solely with the merchant partner.
18.4 Refunds and Promotions Refunds, rewards, or cashback amounts are borne solely by the Merchant Partner (Brand) as a marketing expense. Tagcash Global LLP shall not be held liable if a merchant partner fails to honour, process, or deliver the refund or cashback as promised. However, Tagcash Global LLP reserves the right, at its discretion, to initiate legal action or other remedies against defaulting merchant partners in order to safeguard the interests of users and the integrity of the Platform.
18.5 User Responsibility The User remains solely responsible for the accuracy and authenticity of personal information filled at registration, bills, receipts, posts, URLs, and other information submitted through the Platform. Tagcash Global LLP disclaims liability for damages, disputes, or losses arising from fraudulent, inaccurate, or incomplete User submissions.
18.6 User Liability for Impersonation and Invalid Payment or UPI Account Information
The User shall bear sole liability for any act of providing invalid, inaccurate, or incorrect payment details, including UPI identifiers. Tagcash Global LLP shall not be responsible for, nor obligated to recover, any refund or payment processed to an unintended or incorrect bank account as a result of such error. Users must ensure they enter the correct UPI Account Details in this regard. Tagcash cannot recover amounts already released to a user's bank or UPI account if incorrect or invalid payment details were provided by the user at the time of transaction.
Any instance of impersonation of another shall constitute a material breach of these Terms and may result in the immediate flagging, suspension, or termination of the User's Account.
18.7 Service Interruptions Tagcash Global LLP does not guarantee uninterrupted, secure, or error-free access to the Platform. Temporary unavailability due to maintenance, technical failures, or causes beyond Tagcash's control (including internet outages, third-party service disruptions, or force majeure events) shall not give rise to any liability.
These Terms shall be governed by, and construed in accordance with, the laws of India, without regard to its conflict of law principles.
The User agrees that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the Services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
For questions regarding these terms, please contact us at zaynmehra@tagcashglobal.com